Some days we get so wrapped up in what is going on in our own little world and we fail to really see things around us. For 10 years, I've driven the same road, the same time each day (taking Kacey to school, going to the store, etc) and I've never seen this before. Some would call it a simple telephone pole but if you look beyond the pole, I call it a sign. No, I'm not talking about the street sign in the picture. I'm talking about the shadow reflected on that hill. I was stopped at the stop sign and for the first time in 10 years, I noticed it. This view had such an impact on me this morning and I had to take a picture of what I was seeing....there it sat on a hill of melting snow....shining brightly in the sunshine...A CROSS! It was as if the shadow was standing out for me to see. The meaning of this sign came to me on a rough day but it also, once again, reminded me to have faith. It reminded me that no matter how bad it gets, I can trust that things will work out just fine. Just when I feel like I'm ready to fall....my faith is renewed!
This afternoon, I received an email from someone that I will call "True Friend". I know she doesn't want her horn tooted and I will not share her name unless she wants it shared but I have to share the power of the friends I've made on here. I need to go back and share a bit of my story first.....
I was stressing over the coverage of Kacey's supplies. Finally after 4 hours of playing a game of cat & mouse with United Healthcare reps, I was able to speak to someone that knew more than the other reps did at Customer Service. She explained to me that I should call the Cozmo rep because they would know how things were going to be covered since they are the ones that are filing the paperwork for her pump. I called the Cozmo rep and she went on to explain to me that we have the $3500 cap and that means we exhaust the benefit for the year. I got choked up and she went on to tell me that for 3 months of supplies it would cost us $640 but we had the first 3 months paid for because they would be shipped with the pump. She also tells me she is still waiting for the "Letter of Medical Necessity" to be signed. WHAT?!?! She said they filled it out but the doctor forgot to sign it. Just my freakin luck! Nothing about this process has been easy!! So I told her I'd find out what the hold up was? So I hang up with her and then I get a call from Kacey....yikes...she's using the teachers cell phone! She proceeds to tell me, "Mommy, I feel like poop but the other word." (LOL she wanted to say she felt like shit!) I felt helpless! Her blood sugars have bounced in the high 200-to-high 300 range all day and even doing corrections, she couldn't get them down :( So I called her CDE and I told her about the numbers Kacey is having. I have to fax sugar numbers in to the office and she will call me first thing tomorrow and let me know what to do. So then I tell her about the letter not being signed. She pulls the letter and says "It's signed! I don't know whats going on?" So she fills out a new one as I was speaking to her and faxes it right over to Cozmo. I went on to explain to her what was going on with the pump supplies and she tells me the same thing about paying out of pocket. She's going to check with the other nurses and pump reps tomorrow at the Pump Class and see if there is anyone that knows how we can get around this. I hang up with her and plop down in a pile. By this point, I'm feeling like the Diabetes Demon has gotten the best of me and I'm ready to just give in. I decided to come back on here and check email. That's when I got the note from her.
"True Friend" went on to explain how she had several "extra" supplies (infusion sets, cartridges, IV prep sets, etc) that she knew we could use for the Cozmo and she was willing to send them to us...about 6 months worth...so that means 3 months from Cozmo and 6 months from her...it would get us through til our policy renewed the $3500!! I sat here and I cried so hard because that was the last thing I expected. I cried trying to tell Frankie about it. I have cried all evening just thinking about how generous this gift is! I could never ever thank her enough and I'm so very greatful to call her my friend. Thank you so much "True Friend"! You're a true angel! I've been blessed so much recently and it's hard to put into words how I feel. Once again, I am so thankful to have the Diabetes OC to turn to. I can only hope and pray that when someone else is in need, I am given the chance to "pay it forward" and help them the way I've been helped.
God IS Good!